Developing a new brand campaign to position NAU as the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact.
Utilizing the University's new strategic roadmap, comprehensive market research, and competitor positioning analysis, we engaged the NAU community in the development of a new brand positioning framework to help share NAU's one-of-a-kind brand story.
The framework served as inspiration for the development of two creative concepts, which were tested through focus groups and an online survey of over 1,000 Arizona residents. "That's NAU" emerged as the concept that best expressed NAU's brand vision and captured the attention of key audiences in ways that were distinctive and memorable.
To help bring the new concept to life, Red Cactus developed brand guidelines for the consistent application of the brand and conducted presentations and workshops to assist with a successful rollout and implementation strategy. In close collaboration with the NAU team, we also developed billboards, digital displays, and videos to activate the campaign across multiple platforms in both English and Spanish.
The "That's NAU" campaign quickly made an impact, earning Gold at the 2024 Educational Advertising Awards, Platinum at the 2023 MARCOM Awards, and Platinum at the 2023 Hermes Creative Awards. Beyond the accolades, the campaign helped elevate NAU’s visibility, fostered institutional pride, and directly contributed to the university’s student recruitment efforts. In 2023, NAU welcomed the largest number of first-year Arizona resident students in its 124-year history, marking a major success in its recruitment and brand-building efforts.
Market Research
Competitor Positioning Analysis
Brand Positioning Framework
Brand Creative Concepts
Concept Testing/Validation Survey
Brand Guidelines
Living the Brand Workshops
Advertising
Billboards
Digital Displays
Videos
Awareness and Ad Recall Study
Want to learn more about our branding process?
RenSu Yang, Associate Vice President of Marketing
In 2023, NAU welcomed the largest number of first-year Arizona resident students in its 124-year history including the largest number of Native American and Hispanic students ever. The average high school GPA was also higher than last year's record.
Our new brand campaign won Gold at the 2024 Educational Advertising Awards, Platinum at the 2023 MARCOM Awards, and Platinum at the 2023 Hermes Creative Awards while boosting brand equity metrics.
According to Harris Poll Brand Platform data, 2023 saw statistically significant gains in awareness, willingness to recommend, and consideration, among other metrics. Notably, familiarity with the NAU brand rose from 61.9% of respondents in 2022 to 66.5% in 2023.
NAU also enjoyed a net gain of +6% in favorability, according to a 2023 survey of over 1,000 Arizona residents.
The "That's NAU" campaign underscores the importance of brevity in marketing. By distilling the university's brand promise into a simple, impactful phrase, the campaign resonated deeply with target audiences, strengthened brand recognition and drove meaningful results.
Jessica Lawless, Director of Brand Strategy
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